GDPR compliant privacy policy Thailande.app

This Privacy Policy describes how our company collects, uses and discloses your personal data and information when using our services through our website and/or app.

What types of data are collected?

Our company collects the following personal data and information:

Personal identification data (name, address, email address, telephone number, etc.)
Images, videos

How is the data collected?

You provide our company with most of the data we collect, connect and use personal data and information when:

You register online or place an order for one of our products through our services
You access our website and/or application as soon as cookies are placed on your device

Our company may also receive personal data and information indirectly from the following sources:

Flurry (https://www.flurry.com)
Firebase (https://www.firebase.google.com)
Count.ly (https://count.ly)
AppsFlyer (https://www.appsflyer.com)
Facebook App Event (https://developers.facebook/coom/docs/app-events)

How do we use your data?

Our company collects your data to enable us to:

Process your orders and manage your account
Send you emails with special offers, products or services

If you agree, our company will share your data with partner companies who will offer you their products and services:

When our company places your order, we may send your bank details to credit or financial institutions to protect us against fraudulent purchases, including passing on to third parties to manage financial and banking transactions.

How is your data stored?

Our company securely stores your data in France on online servers.

Our company will keep your data for a period of 5 years. Once the period has expired, we will delete your data.

Device model (anonymous)
OS version (anonymous)
Device’s language (anonymous)
Géolocalisation (if communicated)
Country (deducted from geolocalisation)
City (deducted from geolocalisation)

Data processors

Ovh and CRM development

Marketing

Our company may send you information about our products or services that you may like as well as those of our partners:

If you agree to receive marketing or promotional emails, you always have the option to unsubscribe at any time.

You have the right at any time to stop receiving marketing communications from us or to have your data shared with our partners working with us.
If you no longer wish to receive marketing or promotional emails, you can contact us at: contact@splatsh.fr or by using the automatic button at the bottom of the emails.

Data protection rights

Our company wants to make sure that you are aware of the rights that are granted to you. Any user has the right to, if applicable:

The right of access: you have the right to request a copy of your personal data from our company
The right to rectification: you have the right to request that our company correct the information we hold if you believe it is incorrect. You also have the right to ask our company to complete any partial information.
The right to erasure: You have the right to request that our company erase data about you under certain conditions.
The right to restriction of processing: you have the right to request that our company restrict the processing of data concerning you under certain conditions.
The right to object: you have the right to object to the processing of your personal data under certain conditions.
The right to data probability: you have the right to request that our company transfer the data we have collected to another organization or directly from you under certain conditions.

If you have a question about this area, we have one month to answer you. If you want to exercise your rights, you can contact us at this address: Splatsh, 16 rue de l'Hubac, 04000 Digne-les-Bains. Send us an email to: contact@splatsh.fr .

Privacy policy of other sites or third parties

Our website may contain links to other websites, our privacy policy only applies to our website and/or app and services if you click on another website, please review their privacy policy.

Changes to the privacy policy

Our company regularly reviews its privacy policy and updates this page, this privacy policy was updated on: 16/07/2023.

Contact us

If you have any questions or requests regarding how we handle your personal data or if you want to exercise your rights, you can contact us directly at: Splatsh, 16 rue de l'Hubac, 04000 Digne-les-Bains.

Send us an email to: contact@splatsh.fr .

Contact the relevant data protection authority

If you have a request regarding the way in which your data is handled, you can contact the competent data protection authority at:

CNIL

Privacy policy for non-GDPR countries or activities

Our company is committed to respecting the privacy and security of the personal data that you entrust to us during your visits. This Privacy Policy describes what information you entrust to us and how that information is used and shared by our company:

Information we receive (when you agree to provide it to us when you visit our services, receive emails, etc.)
The way in which this information is used
Sharing this information
Information storage
Third-Party Services and Links
Child Protection & Safety

If you have any questions or suggestions for improvement, you can contact us at: contact@splatsh.fr

Data you entrust to us

You are under no obligation to provide us with any personal data or create an account to access our services. Nevertheless, some of our services may require personal information such as:

Personal data allowing identification (name, address, email address, telephone number, etc.)
In addition, when you visit our website and/or app, the following data is automatically received and stored on our servers:
IP address

Third-party websites

Our website and/or app may contain links to other websites, our privacy policy only applies to our services. If you click on other links or websites, you should read their privacy policies.

How is the data used?

If you agree to provide us with your personal data, we may use this data to contact you, respond to your messages, or provide you with information or services you have requested.

We use your data as well as automatically generated data for statistical purposes to evaluate the performance of our advertisements as well as our servers. This allows us to make continuous improvements to our services. We may also use your data to detect, prevent, and respond to security issues or to respond to threats to our services.

Information Sharing

The data that you agree to entrust to us is processed as public data.
Our company uses third-party analytics tools (such as Google Analytics) to analyze cookie data. These third-party analytics tools do not receive personally identifiable information through the use of cookies. We have restricted the provider's ability to access your IP address in full.
Within our company, we restrict access to personally identifiable data to our employees, contractors, vendors, who are subject to confidentiality clauses when accessing this identifying data, we control and limit access to data according to their needs and their hierarchical positions in our company.
We do not use or share your data for commercial purposes except in the cases previously mentioned, we do not exchange or disclose this information to third parties.

Links to third-party and external sites

Our site and/or app may contain links to sites owned and operated by other entities or individuals. When you click on an external link and leave our website, you are subject to their privacy policies and security measures. Our company has no control over and cannot guarantee the use of and access to third party or external sites.

Security

Our company implements adequate security measures to protect our site and your information. For example, we restrict access to personally identifiable information to our employees, contractors, and vendors who are subject to confidentiality agreements.
Our company uses proven security practices and measures. These measures include but are not limited to encryption during data transfer, the use of firewalls, intrusion detection tools and strict control of procedures to ensure data integrity.
We periodically review our procedures and systems to ensure that we are in compliance with state-of-the-art practices and standards.

Updates to this Privacy Policy

Our company will revise or update this Privacy Policy periodically, if we make material changes to the way we use your personal data, we will update this Privacy Policy and change the date below.
Updated on: 16/07/2023

Policy for the management of cookies and other trackers (GDPR and non-GDPR)

A cookie is a file containing an identifier (a sequence of letters and numbers) that is sent by a web server and stored on your browser. The identifier is then sent back to the server each time the browser requests access to one of the server's pages.
For more information, visit allaboutcookies.org

Cookies are used for the identification of users and for the correct management of the usage data that we have collected during previous visits. We use both temporary cookies (session cookies) and persistent cookies.
Users can delete or remove cookies from their browser at any time or even block cookies from being installed on their device. However, this may affect your use of our services and may result in you being blocked.

As described above, we may use your personal data to provide you with targeted advertising that may be of interest to you. We use Google Analytics to understand how our customers use our website. You can find out more by seeing: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics by going to: https://tools.google.com/dlpage/gaoptout.

We may use a Facebook pixel on our site. By using this pixel, Facebook collects information about users and their use of our website. The information is used to personalise Facebook advertisements and to analyse the use of our website. To find out more about the Facebook pixel and how Facebook uses your data, please refer to Facebook's cookie policy at https://www.facebook.com/policies/cookies/ as well as Facebook's privacy policy at https://www.facebook.com/about/privacy. Facebook's cookie policy includes information on how to control Facebook's use of cookies to serve ads to you. If you are a registered Facebook user, you can set up how targeted advertising works by going to https://www.facebook.com/help/568137493302217.
We may publish Google AdSense advertisements on our website as well as advertisements from the following advertising brands that are distributed by Google: Ads can be customized to match your interests. The relevant cookies used are: (LIST COOKIES USED). Cookies are used to track you from previous visits to our sites. You can opt out of Google's personalized ads by going to https://www.google.com/settings/ads and you can opt out of third-party cookies for targeted advertising by going to http://www.aboutads.info. You can read Google's privacy policy at https://policies.google.com/privacy.

For more information on targeted advertising, you can visit the Network Advertising Initiative ("NAI") at: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://adssettings.google.com/authenticated

In addition, you can unsubscribe from some of these services by visiting the Digital Advertising Alliance page at: https://optout.aboutads.info/

We may use different types of cookies or trackers when you visit our website and/or app:

Strictly necessary cookies: These cookies allow you to access and navigate our site and use its features. Without these cookies, services such as billing or shopping carts will not be able to function normally.
Performance cookies: These cookies collect information and data on how to optimize our website and/or app. These cookies are used to track where our visitors and users are coming from. These cookies do not collect personally identifiable information.
Functional cookies: These cookies allow us to remember your preferences on our site and/or app. They can be used to remember your location or preferences such as your choice of language or font size.

How to manage cookies?

You can change your browser settings so that you do not accept cookies from our website and/or application and thus delete cookies. However, our site and/or application may not function without these cookies.

The following are the ways to delete cookies for certain types of browsers:

https://support.google.com/chrome/answer/95647 (Chrome)
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
https://help.opera.com/en/latest/security-and-privacy/ (Opera)
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari)
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)

For mobile devices, if you do not want to receive interest-based advertising, please check your device's operating system settings and follow these instructions:

1) iOS users: To enable "Limited Ad Tracking" follow the instructions given by Apple.
2) Android users: To enable "opt-out of personalized ads" follow the instructions given by Google on Google Play.
3) You can download the DAA AppChoices mobile app to control behavioral advertising.